Managing how you are being perceived is an art and a science. Google "people loosing it at the airport" and you will find endless videos of people showing up in a way that will surely come back and haunt them.
The 3 V's are Visual, Verbal, and Vocal. Visual is what people see. Are you aware of how others perceive your facial expressions or body language? Especially when you are not in agreement? Verbal is the tone of our voice. You can convey passion, conviction or boredom simply through the voice. Think of the telemarketers that call during dinner, you can tell who will be looking for a new job soon. Finally, verbal, the words we use have an impact on those around us. Be aware and be deliberate how you manage the perceptions being formed about you!
